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Shipping and Returns

We deliver to the UK, Europe and Worldwide.

We also offer a pick up service to collect orders from our shop in East London - it’s free, good for the environment, and it’s always nice to say hello! Once your order is ready we’ll send you an email with tracking information if you’ve chosen to ship your order, or a ready for pickup email for any click & collect orders.

Fees and estimated delivery times are as follows:

United Kingdom 

1-2 business days
£5 flat rate for all products (except gift cards) using DPD
£3 for physical gift cards only using Royal Mail Tracked service

Rest of Europe

3-5 business days
£12 using Royal Mail Tracked service

Rest of World

5-7 working days
£20 using Royal Mail Tracked service

Customs

UK orders have no duties and VAT is included in the price of each item. For international orders, as the recipient you’re responsible for all import duties, tax and administration charges that may be applied by your local customs. Post-Brexit unfortunately this now also applies to European countries. These charges vary depending on the country and if you’re unsure we recommend you contact your local customs office for more information. 

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