If your item is in stock, we'll ship that out straight away. If not, then it takes us about 5-10 working days to make your suit to order. Get in touch if you're in a rush and we'll see what we can do! 

We deliver to the UK, Europe and Worldwide.

We also offer a pick up service to collect orders from our shop in East London - it’s free, good for the environment, and it’s always nice to say hello! Once your order is ready we’ll send you an email with tracking information if you’ve chosen to ship your order, or a ready for pickup email for any click & collect orders.

Fees and estimated delivery times are as follows:

United Kingdom 

1-2 business days
£5 flat rate for all products (except gift cards) using DPD
£3 for physical gift cards only using Royal Mail Tracked service

Rest of Europe

3-5 business days
£12 using Royal Mail Tracked service

Rest of World

5-7 working days
£20 using Royal Mail Tracked service

Customs

UK orders have no duties and VAT is included in the price of each item. For international orders, as the recipient you’re responsible for all import duties, tax and administration charges that may be applied by your local customs. Post-Brexit unfortunately this now also applies to European countries. These charges vary depending on the country and if you’re unsure we recommend you contact your local customs office for more information. 

Our policy

We want you to be happy! We offer hassle-free returns - just get in touch and we'll make things right.

Refunds

We offer a full refund for items returned in an unworn and saleable condition within 30 days from receipt. This includes all tags, packaging and for swimwear the hygiene sticker must be intact.

We'll ask you to package up any items to return and send this back to us at Usual Objections, Unit 5, Colour House, Bentley Road, London N1 4FG.

For international orders we do not refund any customs duties, local sales taxes and handling charges. All packages must be marked “Goods returned under warranty” for customs purposes.

Once we receive your returned items we’ll issue the refund. Refunds will be made back to the original payment method used for the purchase and can take up to 10 business days to be processed.

Exchanges

If you want to exchange an item, you’ll need to place a new order online for the replacement item and then return what you don’t want to keep as above. 

Gifts

If you received a gift, you may return it in exchange for a credit note to be used at a later date or please ask the person who bought you the gift to request a refund directly from us.