Order information

We ship worldwide. You’ll see the total cost of your order during checkout.

You will receive a Confirmation email to let you know that we have received your order. If you can’t find this in your inbox, please check your junk folder first, or contact us.

Please allow 5 business days for us to receive and process your order however depending on the quantity requested this may take a bit longer – we’ll let you know if we expect any significant delays.

For custom orders we will provide you with an estimated delivery date when you are placing the order with us. Typical lead times are 3-5 weeks.

Once we have finished preparing your order – we’ll put everything in a lovely gift box and hand-deliver the package to our local despatch office. You will receive an Item Shipped email with an estimated date of arrival.

For information on returns, please visit our Returns page.

UK delivery

Standard UK delivery is free when you spend over £100, or £4.00 for orders under £100.

UK standard delivery orders are sent using Royal Mail. Standard shipping takes 2-5 business days (it may take a few extra days to deliver to islands and BFPO addresses).

UK orders have no duties and VAT is included in the price of each item.

Rest of World delivery

We also ship worldwide. Delivery for Europe is £12 and the Rest of World is £20.

We use Parcelforce for deliveries outside the UK and they typically arrive within 7-14 working days.

As the recipient you are responsible for all import duties, tax and administration charges that may be applied by your local customs. These charges vary dependent on the country and if you are unsure we would recommend you contact your local customs office for more information.

If you have any questions about our delivery please contact us.